SwitchMyLoan Customer Grievance Redressal
Grievance Redressal procedure:
Level 1:
Customer can send an email to info@switchmyloan.in with the subject “Customer Grievance”. You will receive an acknowledgement response within 7 days.
Level 2:
If you are not satisfied with the resolution provided to you, we request you to contact our Grievance Redressal Officer / Nodal officer – MR. Durwang Sawant at customercare@switchmyloan.in
Level 3:
If you are not satisfied with the resolution provided to you, we request you to contact our COO – Mr. Chintan Panchmatiya - customercare@switchmyloan.in
Lending Partner Grievance Redressal
1. TATA Capital
Tata Capital Housing Finance Limited (TCHFL) is a wholly owned subsidiary of Tata Capital Limited and is registered with the National Housing Bank as a Housing Finance Company, offering long-term funds for housing purposes. TCHFL’s wide product range includes loans for purchase and construction of a residential unit, purchase of land, home improvement loans, home extension loans, project finance loans to developers etc.
Grievance Redressal procedure:
Level 1:
To redress their grievances, applicants/borrowers may write into customercare.housing@tatacapital.com or call on customer care no. 1860 267 6060.You will receive an acknowledgment/response within 7 days.
Level 2:
If you are not satisfied with the resolution provided to you, we request you to contact our Grievance Redressal Officer/Nodal officer-Ms. Reshma Sethi at customerservice.head@tatacapital.com You will receive a response within 4 business days.
Level 3:
If you are not satisfied with the resolution provided to you, we request you to contact our Chief Grievance Redressal Officer/Principal nodal officer-Mr. Ajai Shukla at gro.housing@tatacapital.com You will receive a response within 3 business days.
Website :- https://www.tatacapital.com/
2. M Capital
Our Website :- https://www.mcapital.co.in/#/homeLevel
Our Nodal Officer: Mr. Neeraj Komath - neeraj.komath@mcapital.co.in
3. Flexiloans
Website :- https://epimoney.in/